Human Relations Officer

Person who designs, implements, updates, analyses and assesses activities in one or more social programs.

Under the authority of the Coordinator Uschiniichisuu at the CMC of Chisasibi, the holder of this position provides social services and support to population between 10 to 29 years old. He/she applies the policy principles and guidelines of Miyupimaatisiiun paradigms and practices, and Cree social services model of the Uschiniichisuu program of the Community Miyupimaatisiiun Centres (CMC). The services are offered through different means such as CMC consultation, home visiting, group activities and accompaniment to community resources.

• Provides counselling and perform clinical supervision for the staff in Uschiniichisuu;
• Develops capacity building for staff;
• Develops programs and organizes and facilitate group work and discussion cases;
• Identify and answer team’s needs;
• Contributes to the clinical training needs in social work.
• Work in close collaboration with the Social worker and with Coordinator to help improve the services;
• Produces reports and statistics;
• Works as part of an interdisciplinary team and in close partnership with Community Health Representative (CHR), Nurse, Social Assistance Technician, Doctor, Nutritionist, and various other community health services and staff including frontline workers at the hospital and CPS;
• Management of references and determining priorities;
• Establishes a relationship of respect and trust with patients, their family and the community members and applies principles of communication and therapeutic alliance;
• In collaboration with the Psychosocial team, develops with the family members, an intervention plan in order to respond to their specific needs;
• Assists patients and their family in setting personal goals by providing them with guidance;
• In the context of the follow-up, assesses and review the situation;
• Encourages beneficiaries and their family in participating in community-based programs or activities;
• Assists people by helping them cope with issues in their everyday lives, deal with their relationships, and solve personal and family problems, organising and managing packages of support to enable service beneficiaries to lead the fullest lives possible;
• Prepares and updates the documents necessary for the home visits or group activities and participates in the development of information material;
• Carries out psychosocial assessment, care, counselling, information and referral services for women and family in order to resolve psychosocial and emotional problems and allow the clienteles to increase their self-reliance, quality of life and social integration;
• Carries out all other related tasks upon the request of her/his immediate supervisor.